How We Handle Your Account Information
Access depends on local law and is available where local law permits. We collect account registration details, payment verification data from your DANA, OVO or GoPay transactions, and session records to keep your lobby secure and payments accurate. Personal information stays encrypted during transmission and at
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rest. We retain transaction logs for the period required by regional financial reporting standards, then archive or delete them. No marketing list is sold to third parties. Cookies track your login state and preferred language; essential cookies keep the session active while optional analytics cookies measure
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page performance—you control the optional set in account settings. Your data moves only between our payment processor, fraud-prevention partner, and the platform database; we don't share it for advertising. If local rules require us to provide information to a regulatory body we will comply with that
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legal demand. You can request a copy of the personal data we hold, ask for corrections, or request deletion by contacting the support address listed in the next section. Response time is usually within seven business days. We update this policy when services or regulations change
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and post the revision date at the foot of this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.